How to Set Retake Limits

Tap the video to pause the demo or manually advance each step. 

Step 1: Access the Exam Settings

1. Navigate to the Store Portal as an Org Admin.
2. Select the exam you want to configure.

Step 2: Enable Retake Limits

1. Locate the Retakes Allowed toggle under the exam settings.
2. Turn on the toggle to enable retake configuration.

Step 3: Configure Retake Parameters

1. Maximum Number of Attempts:

   • Use the provided field to specify the maximum number of allowed retakes.
   • Enter any value up to 99, or leave the field blank for unlimited retakes.

2. Maximum Number of Attempts Time Period (days):

   • Enter the number of days during which the retakes can occur.
   • Set up to X days, or leave blank for a lifetime limit.

Step 4: Save Changes

1. 1. Once you’ve configured the parameters, click Save to apply the settings.
   2. The system will now enforce these retake limits during the booking process.

Features of Retake Limits:

• Maximum Number of Attempts: Specify up to 99 attempts or leave the field blank for unlimited attempts.
• Maximum Number of Attempts Time Period (days): Set the timeframe (up to 9,999 days) during which the allowed attempts apply, or leave blank for a lifetime limit.
• Rolling Time Period Enforcement: Retake limits are applied based on the first attempt within the configured timeframe.

Understand System Behavior

• Rolling Time Period Enforcement:

  • Example: If configured for 3 attempts within 30 days, the system will track attempts starting from the first attempt within that timeframe.
  • If three attempts occur within 30 days, no additional attempts can be scheduled until 30 days after the first of the three attempts.
• Interaction with Other Restrictions:
  • If additional restrictions are configured, the system enforces the most restrictive (latest) date.