Sara Baaker
Articles
Recent activity by Sara Baaker
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How to Use the Accommodation Requests Tab: Streamlining Access to History, Accommodations & Reschedules
Tap the video to pause the demo or manually advance each step. In this video, we demonstrate the new user view tab, which enables customer support and clients to verify accommodat...
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Test Centers & Events: Locally Proctored Event Testing with Certiverse
Administrator's Guide: Locally Proctored Event Testing with CertiverseManage Locally Proctored Events with Certiverse The test center functionality in Certiverse empowers organizations to manage th...
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How to Add Exam group to Exam
Tap the video to pause the demo or manually advance each step. In this video, we show you how to add an exam group to exams in the store, enabling clients to organize their offerings. We’l...
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How to Use the Asynchronous Bulk Item Update in the Item Management
Updates run asynchronously in the background, allowing you to navigate away without interrupting the process. Additionally, real-time progress updates are displayed, and you will receive an in-app ...
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How to Add Item Writing Custom Guide
We’ll walk you through the steps to create and upload your custom guide, ensuring that the SMEs have the tools they need to write effective items.Tap the video to pause the demo or manually advance...
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Cancellation and Refund Questions
Certiverse offers flexible cancellation options for both on-demand and scheduled exams. Please review the policies below to understand expiration timelines, refund eligibility, and processing detai...
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How to Rescore Candidates in Result Management
You can now rescore candidates using the same exam form as the original test. Tap the video to pause the demo or manually advance each step. IMPORTANT: Prior to conducting a Beta rescore ...
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"You have been given an item-writing assignment"
This email is sent to Subject Matter Experts (SMEs) when they are assigned item-writing tasks for exams. The email is triggered when an admin assigns an item-writing topic/domain to a SME within...
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Certiverse Subject Matter Expert Terms
Terms last updated on September 12, 2024 pValue, Inc. dba Certiverse, a Delaware corporation (the “Company”) reserves the right, in its sole and absolute discretion, to modify, update and/or make c...
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How to Add Customized Confirmation and Reminder Emails in the Store
In this video, you will learn how to customize the confirmation and reminder emails for booked exams in the Store portal.Tap the video to pause the demo or manually advance each step. Ste...
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