Sara Baaker
Articles
Recent activity by Sara Baaker
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How to Bulk Update Eligibility Using the Upload Eligibility File Feature
This guide explains how to use the new Upload Eligibility feature in the Exam Store Portal to streamline bulk updates for eligibility records.Tap the video to pause the demo or manually advance eac...
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How to Create new Codes to Unlock exam
Tap the video to pause the demo or manually advance each step.
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How to navigate the Candidate exam status dashboard
This video shows how to navigate the candidate dashboard, manage your application status, and access important updates effectively.Tap the video to pause the demo or manually advance each step. ...
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How to Edit, Resize, and Align Exhibit Images in the Item Management Portal
Tap the video to pause the demo or manually advance each step. Step 1: Select an Item Begin by navigating to the Item Management Portal. Locate the item whose exhibit image you’d like t...
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Results Management Guide: Beta Rescore
Administrator's Guide: Beta Rescore This guide describes how to rescore responses from an unscored beta exam to a scored, live, operational exam. BACKGROUND: A beta exam consists of unscored pre...
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"[##number##] Your ticket has been created"
This automated email confirms the creation of a support ticket for a user.It provides essential details about the ticket and assures the user that the support team will respond promptly. The purpo...
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How to Apply Grouping to the Candidate Results Report
Tap the video to pause the demo or manually advance each step. In this video, we show you how to use the filter in the candidate results report. You’ll learn how to use the grouping fi...
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How to Unlock an exam in the Test Center
Tap the video to pause the demo or manually advance each step. This video provides step-by-step instructions on how to unlock and lock an exam in the Test Center, as well as how to view a...
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How to Launch Your AI-Proctored Exam
This step-by-step guide will walk you through the process of launching an AI-proctored exam from your Certiverse candidate portal. Make sure you have a stable internet connection and a quiet enviro...
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How to maintain Response Option Consistency & Character Count Display
Certiverse's word and character count display feature makes it easier for users to ensure response option consistency.Tap the video to pause the demo or manually advance each step.
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