Welcome To Certiverse!

Let’s get started! This guide covers signing up, accessing our sandbox environment, and selecting the right project path for your organization's needs.

We’re excited to have you on board. This guide will walk you through the essential steps to get started with our Exam Development and Delivery Platform efficiently. Our team is here to support you every step of the way.

1. Getting Started

Organization Setup

• Next you’ll need to configure the following details in the Admin Portal of the Org tab on the left side navigation bar.

  • Organization name (if it differs from the name initially created by Client Services)
  • Internal Organization Name
  • Organization description 
  • Organization Landing Page Code (if using the Certiverse Store)
  • User agreement presented in Certiverse to contributors
  • Organization image or logo (jpg or png format - size 210px x 210px)
  • Enablement of Leadership board for SME

Platform Overview & Resources

• Familiarize yourself with the Certiverse portals, where you’ll find tools for exam creation, scheduling, and reporting: Certiverse Portal Guide 
• Access the Certiverse Knowledge Base for tutorials and FAQs: Certiverse Admin Knowledge Base 
• Test Taker & Subject Matter Experts Knowledge Base & FAQs: Certiverse Candidate Support Knowledge Base
• Sign-Up for Release Notes to stay up to date on Certiverse latest features: Certiverse Release Notes Sign Up 
• Visit Certiverse U to hear from our experts as they explain each step of exam development and delivery, highlighting their importance in your testing program: Certiverse U
• Certiverse Platform Status
• SME Management & Guidance

Request Access to Sandbox Environment 

• Certiverse is happy to provide a Sandbox (QA) environment for Organizations to familiarize themselves with how existing integrations function within the platform. 
  • To request a Sandbox environment please contact, clientsupport@certiverse.com and provide the following:
    • Organization Name
    • Admins & Technical team members from your Org who require access.

2. Exam Development

At Certiverse, we understand every program has unique needs. Whether you're new to assessments or an established organization, we're here to guide you. Select a link to explore your next steps.

• Getting Started: Launching a New Program with Certiverse

  • This high level guide is designed for new programs embarking on their certification journey using our exam development and delivery SaaS platform. It provides essential steps, best practices, and key insights to help you successfully build, manage, and launch your certification program with confidence. This guide is also useful for existing programs starting a new project.

• Getting Started: Transitioning to Certiverse

  • This high level guide is designed for established certification programs transitioning to the Certiverse exam development and delivery SaaS platform. It outlines key steps, best practices, and essential insights to help you seamlessly migrate, optimize, and successfully manage your certification program with confidence.

• Certiverse Exam Development In-Depth Step by Step Guide to Launching an Exam
  • This in- depth step-by-step guide walks you through the entire exam development process using Certiverse, from project initiation to launching your exam for candidates. You'll find detailed instructions, key milestones, and essential clicks to ensure a smooth and successful exam launch.

3. Results & Reporting

Certiverse reports cover delivery, psychometrics, exam store, and financials, offering insights into candidate activity & results, exam performance & bookings.

• Get familiar with Certiverse Reports by visiting the Certiverse Reporting Knowledge Base or navigating to the Certiverse Reporting Portal.