"[Partner] has sent you an exam voucher for ..."

This automated email ensures candidates receive all necessary details to schedule their exam smoothly.

Notes

• The voucher code is unique and should be used within its validity period.
• If the candidate does not have an existing account, they will be prompted to create one.
• The booking link directs the candidate to the exam scheduling page.

Troubleshooting

1. Candidate did not receive the email

• Check the spam or junk folder.
• Ensure the email address provided is correct.

2. Voucher code is not working

• Confirm that the code was entered correctly (no extra spaces).
• Verify the validity period of the voucher.

3. Unable to book the exam

• Ensure the candidate is selecting an eligible exam.

• Candidates experiencing issues should reach out to support at support@certiverse.com.