Notes: July 15th Release

Please note: In the interest of informing our customers as early as possible of any platform changes, we are sharing these release notes in advance of the software release. The final updates may vary and will be documented accordingly.

AI Content Generation

New Toggle to Enable AI Bulk Content Generation
An Enable AI Bulk Content Generation toggle has been added under Admin > Blueprints > AI Configuration, giving Organization Admins and Super Admins control over which blueprints can use AI generated items. New blueprints have this setting turned on by default, while existing blueprints start with it turned off until an admin enables it.

AI Bulk Generation Entry Point in Item Authoring
An AI Bulk Generation button now appears in Item Authoring for every blueprint. Before generation can start, the platform runs a series of pre-flight checks, such as confirming the feature is enabled for the blueprint and that all topics have descriptions and shows a clear message if any check fails so the issue can be resolved before continuing.

Review and Add Reference Content Before AI Generation
Once pre-flight checks pass, users can open a new side sheet to review the reference content already loaded for their blueprint before starting AI generation. The side sheet shows whether enough content is available to meet the blueprint's item target and lets users add supplementary material if needed, with a Generate Items button that opens a confirmation step before submitting the job.

AI Generation Now Runs in the Background
Once a bulk generation request is confirmed, the side sheet switches to an in-progress state and the job runs in the background, so users are free to continue working elsewhere while it completes. Users are notified automatically once the process finishes.

In-App Notification When AI Bulk Generation Completes
Users now receive an in-app notification when their AI bulk content generation job finishes. The notification names the blueprint and the number of items created, includes a Bulk Creation status label, and provides a View Items button that opens Item Management with the relevant blueprint already selected.

AI-Generated Items Follow Standard Review Workflow
Items created through AI bulk generation are now added to a blueprint's item bank the same way a human authored item would be, attributed to Certiverse AI. Depending on the blueprint's Accepted Reviews Required setting, generated items are added either directly as Accepted or as For Review, matching the existing review process.

BI & Reporting

Exam Store Bookings report updates
A new hidden-by-default "Proctor Notes" column has been added to the Exam Store Bookings Report, giving Client Admins and Certiverse team members quick visibility into accommodation details and special instructions for candidate sessions. If proctor notes exist for a booking, the column displays a "View Proctor Notes" button that navigates to the Booking Details page; if no notes exist, it shows "N/A".

Item Management

Store and display LLM explanations for all review questions in item history
Item History now displays the AI's explanation for every review question in an AI review, including those answered positively. The red row highlighting and attention icon are applied only when the AI's response was negative, so positively answered questions display their explanation without any warning styling.

Improve Certiverse AI attribution display for AI-reviewed items
The Certiverse AI avatar and label have been corrected across Item Management so that AI-reviewed items are attributed accurately in the List view, Summary tab, and History tab. Previously, some AI-performed reviews displayed the wrong avatar or were missing the AI label; these now consistently show correctly.

Scheduling Process

Booking Details page: add Proctor Notes
A new "Add Proctor Notes" button has been added to the Booking Details page, allowing Client Admins and Certiverse team members to attach accommodation details and special instructions directly to a candidate's reservation. Client Admins can select from a predefined list of accommodations with optional descriptions, while Certiverse staff additionally have access to a free-text field (up to 250 characters) for custom instructions.

Store Exam

Add Image Support Back to Custom Emails (Store Portal & Test Center Portal)
Admins can once again embed images in custom email templates across both the Store Portal and Test Center Portal. This update restores the image insertion capability that was previously removed during the November Quill editor update, allowing organizations to include branding assets such as logos and visual content directly within candidate-facing emails.

Updated July 06, 2026 20:06