How to Rescore Candidates in Result Management

You can now rescore candidates using the same exam form as the original test.

Tap the video to pause the demo or manually advance each step. 

Step-by-Step Guide to Rescoring Candidates

Step 1: Access Results Management

1. Log in to Certiverse.
2. Navigate to the Portals menu.
3. Select Results Management.

Step 2: Select the Exam & Candidate(s)

1. Locate and select the relevant exam from the list.
2. Choose the candidate(s) you want to rescore (you can select multiple candidates).

Step 3: Initiate the Rescore

1. Click the "Rescore" button in the top-right corner.
2. A pop-up window will appear:
   • Select the exam.
   • Choose the exam form.
   • (Optional) Add item names for reference.
3. Click Confirm. A message will appear stating: "This will re-score results against all the selected Exam Forms."

Step 4: Monitor the Rescore Process

1. A warning message will confirm: "Rescoring for these results submitted."
2. The status will change to "In Progress"—this takes a few minutes.

Step 5: Review the Rescored Results

1. Refresh your browser.
2. The candidate’s results will now display a new row with:
   • "Staging" status
   • "Rescored" status

Step 6: Publish the Staging Results

1. Select the row labeled "Staging".
2. Click the "Publish" button (top-right corner).
3. Wait a few minutes and refresh your browser.
4. The candidate will now have a "Published" row with the updated score.