Video: February 3rd Release
The following enhancements are highlighted in the video demo below (with timestamps):
General Updates
- Candidates View of Score Reports and Invoices (00:10)
- Candidates have the option to view their score report link if enabled by the Organization. This can be located in the History tab of My Reservations when Candidates are logged into Certiverse.
- E-commerce Exam Purchase (00:23)
- Candidates can now book exams and pay using Stripe E-commerce options. Admins can set up payment methods in the Store Exams tab of the Admin Portal. Commonly accepted payment methods are as followed: American Express, Discover, Mastercard, and Visa. Vouchers and E-commerce options can both be enabled for the same exam.
- Exam Expiration (00:39)
- Certiverse has implemented a new expiration time frame from time of booking. After a candidate books an exam, they have 3 days to complete the exam before it expires.
- Candidate Extended Exam Time Accommodations (01:03)
- Candidates who require additional time on exams can contact their Test Sponsor for these accommodations. Once Test Sponsors confirm approve the request, the Org Admins can add additional test time in the Support Portal after searching the candidate and locating their reservation.
Reporting Portal
- Exam Store Financial Reporting (01:43)
- Financial reporting is now available to Admins to view any Exam Store financial information in relation to their Organization.
- Exam Payment Information (01:54)
- Payment information has been added to the Reservation Details located in two portals. The payment information can be found in both the Exam Store Booking Report of the Reporting Portal and User Search of the Support Portal. The ability to download Invoices and Receipts can be found under that payment information as well.
Voucher Portal
- Voucher Purchase Commerce Fee (02:38)
- Certiverse will charge Organizations a commerce fee when an Authorized Partner purchases Vouchers. These fees can be viewed in the Financial Report tab in the Voucher Portal.
- Voucher Invoice and Receipt Downloads (02:50)
- Admins can now download Voucher Invoice and Receipts located in the Financial Report tab of the Voucher Portal.
Admin Portal
- Exam Delivery Fee Configuration (03:03)
- Admins now have an Exam Delivery Fee option added to the Price tab when configuring an Exam in the Exam Store. This will provide Admins the opportunity to use the fees for monthly reporting to determine the net balance per booking.
- Organization Commerce Fee (03:18)
- Due to the implementation of E-commerce purchasing options, organizations will be charged a commerce fee for all exams purchased.
