"Cancellation Confirmation: Your registration for the exam [...] has been cancelled"

The "Cancellation Confirmation" email is sent to candidates who have canceled their registration for an exam through the Certiverse platform. This email targets individuals who need confirmation of their cancellation, along with information on refunds and next steps.

This email is automatically triggered when a candidate cancels their exam registration. It confirms the cancellation and provides details about the refund process.

Recipient Actions:

• Verify Cancellation Details: The email outlines the canceled exam, including the organization, exam name, date, and time.
• Understand Refunds: For credit card payments, the refund will be processed back to the original card, usually within 5–10 business days. If a voucher was used, it will be reactivated for future use if still valid.
• Contact Support: Recipients are encouraged to reach out to Certiverse support at support@certiverse.com for any questions or further assistance.

The "Cancellation Confirmation" email ensures clarity by confirming the cancellation and explaining the refund process. It helps manage expectations and provides necessary details to candidates, contributing to a smooth and transparent experience with Certiverse.