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Item Management
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Reporting
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Integrations & APIs
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Emails to Admins
Emails regarding Test Centers
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Back to home
Administrator Knowledge Base
How To - Step by Step Videos
Certiverse System Status
Getting Started
FAQs & Glossary
Release Notes
2024 - Q1 Releases
2023 - Q4 Releases
2023 - Q3 Releases
2023 - Q2 Releases
2023 - Q1 Releases
2022 - Q4 Releases
2022 - Q3 Releases
2022 - Q2 Releases
2022- Q1 Releases
2021 - Q4 Releases
2021 - Q3 Releases
2021 - Q2 Releases
2021 - Q1 Releases
2024 Q2 Releases
2024 - Q4 Releases
Admin Application Guides
Data Import
JTA
Blueprint
Exam Management
Test Centers
Certiverse Automated Emails
SME Management
SME Recruitment Best Practices
Subject Matter Expert Resources
General
Guide
How To - Step by Step Videos
Admin
SME
Test Taker
JTA
Blueprint
Item Writing
Item Management
Exam Management
Store
Test Center & Events
Promo Code
Voucher
Reporting
Support/Expert Portal
Integrations & APIs
Exam Results
Badging Systems
Learning Management Systems (LMS)
Reporting
Delivery
Exam Store
Psychometric
Financial
Voucher Overview
Test Taker Resources
Contact us
Automated Email Notifications
Emails to Subject Matter Experts
Emails to Partner Users
Emails to Admins
Emails regarding Test Centers
Emails to Test Takers
Security FAQ
How To - Step by Step Videos
Explore step-by-step videos on how Certiverse operates, guiding users through key features and processes.
Admin
Add a Project Admin
Add Additional Time
Enable/disable Two-Factor Authentication for your account
Configure Email Preferences
Organization initial configuration
Portals Accessible to Project Administrators
On Demand Booking Expiration Period
Disabling Secure Exam Browser (SEB)
See more
SME
Access an Angoff Standard Setting
Revision - Punctuation Warning
Change the given Correct Answer by Ai
Add HTML, Image & Link to the Exhibit
Make a review & leave comments
Revise an item
Find Revision through Notifications or My Items
Begin your Standard Setting Review by Using the provided URL link
Access Standard Setting through Authoring Portal
Navigating the Achievement Center & Certiverse Leaderboard
See more
Test Taker
Schedule a Live Proctored Exam
Live Proctor System Compatibility Check
Live Proctoring Scheduling Window (60 days)
Reschedule a Live Proctor Exam
Candidate exam status dashboard
Verify exam cancellation
Find My Exams
Can't retake exam pop-up
Modal Window View
Exam Rules & Policies
Candidate can't access an exam with a prerequisite setting for an exam
Start exam once the exam is unlocked
History Dashboard
Candidate Support Chat
Use a Promo Code
Unlock exam with code for a Test Center Exam
Schedule an exam for a Test Center
Launching a Test Center Exam
Test Taker uses a Voucher Code
Book/Process Store Exams in Multiple Currencies
Test Taker cancels a reservation
Confirming Existing Exam Reservations for Candidates
Expand images or exhibits
See more
JTA
Creating a JTA
Add Embed Video to the Job Role Description
Import Tasks & Domains
Invite & Delete a Contributor
Add Tasks, Edit & Merge domains
Create a survey
Publish survey & invite respondents
Close Survey, see the analysis & Publish JTA
Export JTA - Tasks & Domains
Export JTA Survey Analysis Results
Export Blueprint domains distribution chart
See more
Blueprint
Create a Blueprint From CV JTA
Create a Blueprint manually
Import manually a Blueprint
Add tags
Add AI Configuration
Enable AI configuration
Edit AI Item Writing prompt Template
Add a contributor & manage the user role
Add a Description, weight, Cognitive Level & Item Scenario
Edit the % of weight of a Topic
Merge topics
Move around and move inside
Normalize & Publish
Make changes in Draft and Publish
Add Item Writing Custom Guide
Export Blueprint
Blueprint Custom Guide configuration
Changing the Progress Report Email Frequency
See more
Item Writing
Selecting AI answers & distractors
Assign an Item
Adjust quantity of Items
Response Option Consistency & Character Count Display
Add HTML to the exhibit
Add HTML to the scenario
Adding an Author to Item Writing: Status & Invite Tracking
See more
Item Management
Invite a Translator
Access Translation
Add a translation and a tag as a translator
Translate the exhibit
Filter "No tag value"
Edit Item, Change Order, Add Tags, See History & Summary
Review Item
Add enemy Item
Import Items
Import Translations
Add an HTML as exhibit
Reassigning Item Topic & Cognitive Level
Export "Accepted" Items
Export "In progress" items
Export "Translations"
Change "Accepted" Items Status to "For Review"
Import a Benchmark
Import new items: Pending status to Accepted
Copy Item to another Blueprint & Edit Item Name
See progress by topic
See more
Exam Management
Create Exam
Create Form, add a matching table & see preview
Add Items manually and automatically
Create a form by Root topics
Create a form by Leaf Topic
Ability to toggle item pretest status after adding to the form
Create Exam Screen
Add an embed HTML to End Screen
Decline Agreement Pop-up preview
Add a participant to Standard Setting
Standard Setting ratings
Show score report on the Candidates history dashboard
Download Items from Delivery Tab
Approve & Make the Exam Active
Archive & Unarchive a Form
Archive & Unarchive Exam
Adding Participants to Standard Setting
See more
Store
Add the ability to enable prerequisite to an Exam
Archive & Unarchive Exam in the Store
Add a new section to an existing Tab in Org Landing Page
Add an additional Link to the Org Landing Page
Create an exam in the Store
Add Exam group to Exam
Setting Up Accommodation Request in Configuration
Setting up Custom Demographic Fields
Time Accommodation Request For Country Without Language
Add PDF as a link to the Store Landing Page
Add embed HTML iframe to Store Landing Page
Set up Alternate retake exam codes
Configure Store Exams in Multiple Currencies
Create & Publish an Exam on the Marketplace
See more
Test Center & Events
Unlock an exam in the Test Center
Disable SEB
Cancel a Test Center Reservation
Create Test Center
Enable "Require Unlock Code"
Creating new Codes to Unlock exam
Adding a duration limit for the Test Center
Admin Copies Code and Candidate Uses "Unlock Code" Exam
Proctor Ends Exam/Terminates Exam For Reason
Limit Exams in Test Center & Events
View past reservations
See more
Promo Code
Add promo code
Remaining promo codes
Voucher
Add a new partner
Add a Voucher Program
Access Voucher Purchase through Notifications
Make a Voucher Purchase
Change Voucher Expiration Date
Purchase a $0 usd Voucher
Add a Partner
Archive/Unarchive Voucher Purchase & Voucher Program
Send Voucher Codes to Candidates
Search "Voucher Code" of a voucher purchase
Distinguishing Between Assigned and Not Assigned Voucher Programs for Org Admins
See more
Reporting
Candidate Results Report grouping
Delivery Activity Report grouping
Add booking exception - Bypass Schedule in Advance Rules
History of Reschedules
Pass Rate Report
Video retention of the proctoring playback
See more
Support/Expert Portal
Add additional time to exam
Export "Experts Contributions"
Accommodation Requests Tab: Streamlining access to history tab, accomodations & reschedules
