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Back to home
Administrator Knowledge Base
How To - Step by Step Videos
Certiverse System Status
Getting Started
FAQs & Glossary
Release Notes
2024 - Q1 Releases
2023 - Q4 Releases
2023 - Q3 Releases
2023 - Q2 Releases
2023 - Q1 Releases
2022 - Q4 Releases
2022 - Q3 Releases
2022 - Q2 Releases
2022- Q1 Releases
2021 - Q4 Releases
2021 - Q3 Releases
2021 - Q2 Releases
2021 - Q1 Releases
2024 Q2 Releases
Admin Application Guides
Data Import
JTA
Blueprint
Exam Management
Test Centers
Certiverse Automated Emails
SME Management
SME Recruitment Best Practices
Subject Matter Expert Resources
General
Guide
How To - Step by Step Videos
Admin
SME
Test Taker
JTA
Blueprint
Item Writing
Item Management
Exam Management
Store
Test Center
Promo Code
Voucher
Reporting
Support/Expert Portal
Integrations & APIs
Exam Results
Badging Systems
Learning Management Systems (LMS)
Reporting
Voucher Overview
Test Taker Resources
Contact us
Automated Email Notifications
Emails to Subject Matter Experts
Emails to Partner Users
Emails to Admins
Emails regarding Test Centers
Emails to Test Takers
How To - Step by Step Videos
Admin
Add a Project Admin
Add Additional Time
SME
Access an Angoff Standard Setting
Revision - Punctuation Warning
Change the given Correct Answer by Ai
Add HTML, Image & Link to the Exhibit
Make a review & leave comments
Revise an item
Find Revision through Notifications or My Items
Begin your Standard Setting Review by Using the provided URL link
See more
Test Taker
Schedule a Live Proctored Exam
Live Proctor System Compatibility Check
Live Proctoring Scheduling Window (60 days)
Reschedule a Live Proctor Exam
Candidate exam status dashboard
Verify exam cancellation
Find My Exams
Can't retake exam pop-up
Modal Window View
Exam Rules & Policies
Candidate can't access an exam with a prerequisite setting for an exam
Start exam once the exam is unlocked
History Dashboard
Candidate Support Chat
Use a Promo Code
Unlock exam with code for a Test Center Exam
Schedule an exam for a Test Center
Launching a Test Center Exam
See more
JTA
Creating a JTA
Add Embed Video to the Job Role Description
Import Tasks & Domains
Invite & Delete a Contributor
Add Tasks, Edit & Merge domains
Create a survey
Publish survey & invite respondents
Close Survey, see the analysis & Publish JTA
Export JTA - Tasks & Domains
Export JTA Survey Analysis Results
Export Blueprint domains distribution chart
See more
Blueprint
Create a Blueprint From CV JTA
Create a Blueprint manually
Import manually a Blueprint
Add tags
Add AI Configuration
Enable AI configuration
Edit AI Item Writing prompt Template
Add a contributor & manage the user role
Add a Description, weight, Cognitive Level & Item Scenario
Edit the % of weight of a Topic
Merge topics
Move around and move inside
Normalize & Publish
Make changes in Draft and Publish
Add Item Writing Custom Guide
Export Blueprint
See more
Item Writing
Selecting AI answers & distractors
Assign an Item
Adjust quantity of Items
Item Management
Invite a Translator
Access Translation
Add a translation and a tag as a translator
Translate the exhibit
Filter "No tag value"
Edit Item, Change Order, Add Tags, See History & Summary
Review Item
Add enemy Item
Import Items
Import Translations
Add an HTML as exhibit
Reassigning Item Topic & Cognitive Level
Export "Accepted" Items
Export "In progress" items
Export "Translations"
See more
Exam Management
Add Items manually and automatically
Add a participant to Standard Setting
Standard Setting ratings
Show score report on the Candidates history dashboard
Decline Agreement Pop-up preview
Add an embed HTML to End Screen
Create Exam
Create Form, add a matching table & see preview
Approve & Make the Exam Active
Archive & Unarchive a Form
Archive & Unarchive Exam
Create Exam Screen
Download Items from Delivery Tab
See more
Store
Add the ability to enable prerequisite to an Exam
Archive & Unarchive Exam in the Store
Add a new section to an existing Tab in Org Landing Page
Add an additional Link to the Org Landing Page
Create an exam in the Store
Add Exam group to Exam
Setting Up Accommodation Request in Configuration
Setting up Custom Demographic Fields
Time Accommodation Request For Country Without Language
Add PDF as a link to the Store Landing Page
Add embed HTML iframe to Store Landing Page
Set up Alternate retake exam codes
See more
Test Center
Unlock an exam in the Test Center
Disable SEB
Cancel a Reservation
Create Test Center
Enable "Require Unlock Code"
Creating new Codes to Unlock exam
Adding a duration limit for the Test Center
Admin Copies Code and Candidate Uses "Unlock Code" Exam
Proctor Ends Exam/Terminates Exam For Reason
See more
Promo Code
Add promo code
Remaining promo codes
Voucher
Add a new partner
Add a Voucher Program
Access Voucher Purchase through Notifications
Make a Voucher Purchase
Change Voucher Expiration Date
Purchase a $0 usd
Add a Partner
See more
Reporting
Candidate Results Report grouping
Delivery Activity Report grouping
Bypass Retake Rule - Booking Exception
Add booking exception - Bypass Schedule in Advance Rules
History of Reschedules
See more
Support/Expert Portal
Add additional time to exam
Export "Experts Contributions"
