How to Manually Add an Eligibility

Managing candidate eligibility manually is a straightforward process that allows you to ensure the right individuals have access to exams.

Tap the video to pause the demo or manually advance each step. 

Step 1: Navigate to the Eligibility Section

• Go to Store and go to the Eligibility section where you can add, update, or manage candidate eligibility records.

Step 2: Click "Add Eligibility"

• Look for the "Add Eligibility" button and click.
• Click "Manually"

Step 3: Fill in the Required Fields

To successfully add an eligibility record, you must complete the required fields:

• Exam Code: Enter the exam code for which the candidate is eligible (e.g., 333).

• Email: Input the candidate’s valid email address (e.g., leiaspark001@gmail.com).

Step 4: (Optional) Enter Additional Details

While not required, you may choose to provide additional details for better record-keeping:

• Eligibility ID: If applicable, enter a unique identifier for the eligibility record.

• Eligibility Start & End Date: Define the start and end date of the eligibility period.

• Delivery Start & End Date: Specify the date range for when the exam can be scheduled.

• Candidate ID, First Name, and Last Name: Add candidate-specific details if needed.

Step 5: Review and Confirm

• Before saving, review all entered details to ensure accuracy. Double-check the Exam Code and Email fields since they are required.

Step 6: Submit the Eligibility Record

• Click the "CREATE" button to finalize the entry. The system will validate the information and confirm successful submission.

Troubleshooting

• Ensure that the email is formatted correctly (e.g., name@example.com).