Administrator Knowledge Base

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Administrator Knowledge Base

Test Taker Resources

Test Taker Resources

Find the answers & resources you need to navigate your Certiverse experience, from getting started to troubleshooting technical issues.

Getting Started

Sign Up/Log In to Certiverse

Certiverse Identification Requirements

FAQs - Booking an Exam With Certiverse

Preparation & Requirements

Certiverse Testing Rules

Certiverse Prohibited Items

Allow List

System Validation for Live Proctored Exams

System Requirements & Setup (SEB)

System Requirements & Setup for AI Proctored Exams (Rosalyn)

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Technical Guidance

Issues with Sharing Microphone

How to Allow Screen Sharing Permissions for Chrome

Closing Applications (macOS)

Closing Applications (Windows)

Exam-Specific Information

Booking and Launching HashiCorp Exams

Safe Exam Browser (SEB)

Taking a Scheduled Live Exam with SEB

Rosalyn Manual Application Download

Policies & Support

Cancellation and Refund Questions

Candidate Support Contact Information

Exam Rescheduling and No-Show Policies