Confirming Existing Exam Reservations for Candidates
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The video showcases a candidate attempting to book an exam for which they already have a reservation. Upon this action, a pop-up appears stating, "Reservation for this exam exists. A pending reservation for this exam exists; click continue to view existing reservations." When the candidate clicks "Continue," they are redirected to their "My Exams" dashboard. This feature is designed to enhance the user experience by preventing duplicate bookings and providing candidates with easy access to their existing reservations, streamlining the exam booking process.