How to Distinguish Between Assigned & Not Assigned Voucher Programs for Org Admins

To improve the voucher purchasing experience for Org Admins, Certiverse now offers a clearer way to differentiate between voucher programs assigned and not assigned to a selected partner. While Admins can still purchase vouchers from programs not assigned to the partner—supporting centralized voucher management—this new functionality ensures that when an Admin selects a partner, only voucher programs assigned to that partner will appear for selection.

To enhance clarity, the Voucher Program dropdown is now organized into two sections:

• Assigned to Partner – Displays voucher programs specifically assigned to the selected partner.
• Not Assigned to Partner – Displays programs that are available but not explicitly assigned to the selected partner.

Tap the video to pause the demo or manually advance each step.

Step 1: Access the Voucher Portal

1. Log in to Certiverse using your admin credentials.
2. Navigate to the Voucher Portal from your dashboard.

Step 2: Initiate a New Voucher Purchase

1. In the left-hand menu, click Voucher Purchase.
2. Click the New Purchase button.

Step 3: Select Organization & Partner

1. Choose the Organization from the dropdown menu.
2. Click the Partner field and select one from the available list.

Step 4: Choose a Voucher Program

1. Click the Voucher Program dropdown.
2. You will now see two sections:
   • Assigned to Partner (voucher programs assigned to the selected partner)
   • Not Assigned to Partner (voucher programs available for purchase but not assigned to the partner)
3. Select the desired voucher program from the appropriate category.

Step 5: Complete the Purchase

1. Enter the required details for the voucher purchase.
2. Proceed with the payment and confirm the purchase.

This enhanced functionality allows Org Admins to make informed purchasing decisions while ensuring a seamless experience in managing voucher programs effectively.