In this guide, you’ll learn how to configure retake limits for exams in the Store Portal. This feature allows you to specify the number of attempts permitted within a defined time period, addressing the need to limit exam retake attempts efficiently.
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Step 1: Access the Exam Settings
- Navigate to the Store Portal as an Org Admin.
- Select the exam you want to configure.
Step 2: Enable Retake Limits
- Locate the Retakes Allowed toggle under the exam settings.
- Turn on the toggle to enable retake configuration.
Step 3: Configure Retake Parameters
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Maximum Number of Attempts:
- Use the provided field to specify the maximum number of allowed retakes.
- Enter any value up to 99, or leave the field blank for unlimited retakes.
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Maximum Number of Attempts Time Period (days):
- Enter the number of days during which the retakes can occur.
- Set up to X days, or leave blank for a lifetime limit.
Step 4: Save Changes
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- Once you’ve configured the parameters, click Save to apply the settings.
- The system will now enforce these retake limits during the booking process.
Features of Retake Limits:
- Maximum Number of Attempts: Specify up to 99 attempts or leave the field blank for unlimited attempts.
- Maximum Number of Attempts Time Period (days): Set the timeframe (up to 9,999 days) during which the allowed attempts apply, or leave blank for a lifetime limit.
- Rolling Time Period Enforcement: Retake limits are applied based on the first attempt within the configured timeframe.
Understand System Behavior
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Rolling Time Period Enforcement:
- Example: If configured for 3 attempts within 30 days, the system will track attempts starting from the first attempt within that timeframe.
- If three attempts occur within 30 days, no additional attempts can be scheduled until 30 days after the first of the three attempts.
- Interaction with Other Restrictions:
- If additional restrictions are configured, the system enforces the most restrictive (latest) date.