Test Taker

• How to Expand images or exhibits in the Exam

• How to cancel a reservation

• How to access History Dashboard

• How to contact Candidate Support

• How to Use a Promo Code

• How to see the Exam Rules & Policies

• How to use a Voucher Code

• How to Find My Exams

• How to Verify exam cancellation

• How to Reschedule a Live Proctor Exam

• How to Schedule a Live Proctored Exam

• How to see a Modal Window View

• How to Unlock exam with code for a Test Center Exam

• How to Launch a Test Center Exam

• How to Start an Exam After It Has Been Unlocked

• How to Confirm Existing Exam Reservations for Candidates

• How to Schedule a Live Proctoring Exam within a 60 day window

• How to Schedule an exam for a Test Center

• How to check the Live Proctor System Compatibility Check

• How to navigate the Candidate exam status dashboard

• How to Launch Your AI-Proctored Exam

• How to Enter Employer Information for Reimbursement During the Certiverse Booking Process

• How to Complete ID Verification for Your Unproctored Exam

• How to Book/Process Store Exams in Multiple Currencies

• How to Use the Candidate Booking Experience Localization (Phase 1)

• How to Update and Manage Single-Character Names in Your Account

• How to View a Candidate's Experience When Unable to Access an Exam with a Prerequisite Setting

• How to Navigate the "Can't Retake Exam" Pop-Up