Emails to Subject Matter Experts
      Back to home
      1. Administrator Knowledge Base
      2. Automated Email Notifications
      3. Emails to Subject Matter Experts

      "[##number##] Your ticket has been created"

      This automated email confirms the creation of a support ticket for a user.

      It provides essential details about the ticket and assures the user that the support team will respond promptly.

      Screen Shot 2024-12-16 at 3.29.31 PM

      The purpose of this email is to notify the recipient, that a support ticket has been successfully created for their inquiry or issue submitted to Certiverse.

      • Wait for a response from the Certiverse support team.
      • If additional information or updates are required, ensure to reference the Ticket ID ____ in all communication for faster resolution.


      Automatically sent when a user submits a query or issue through the Certiverse platform.

      Contact Us

      If you have any questions or need additional assistance, please contact us by either emailing support@certiverse.com or by submitting a ticket from this article.