"Rescheduled Exam Confirmation [...]"

The "Rescheduled Exam Confirmation" email informs test-takers that their exam has been rescheduled.

It targets candidates who have reserved an exam through the Certiverse platform, providing updated schedule details, management options, and refund information.

Standard Rescheduled Exam Confirmation Email:

The first email format is the standard message sent to all test-takers.

Custom Rescheduled Exam Confirmation Email:

The second email format is an example of how the standard email looks with custom information inserted for a specific test-taker. Note that the font, size and links are all customizable. 

This email is sent when an exam reservation is rescheduled by the candidate or the exam administrator due to scheduling conflicts, technical issues, or personal requests.

Recipient Actions:

1. Review New Schedule: Check the updated exam date and time.
2. Manage Reservation: Use the provided link to the Certiverse Test-Taker Dashboard to start the exam or cancel the reservation up to 24 hours before the new date.
3. Refund Policy: If the exam was paid for on the Certiverse platform, cancellation must occur 24 hours before the scheduled time to qualify for a refund.

The "Rescheduled Exam Confirmation" email keeps candidates updated and prepared by providing essential information and clear actions, enhancing their experience with the Certiverse platform.

Contact Us

If you have any questions or need additional assistance, please contact us by either emailing support@certiverse.com or by submitting a ticket from this article.