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Security FAQ
"The Certiverse vouchers you requested are ready"
The email "The Certiverse vouchers you requested are ready" informs recipients that their vouchers are available and directs them to view them in the "Voucher Purchases" section of the Voucher Portal.
The email is sent automatically once the requested vouchers are processed and accessible in the Voucher Portal.
Actions Required:
- Recipients should log in to the Voucher Portal
- Navigate to the "Voucher Purchases" section to view their vouchers.
This email enhances user satisfaction by simplifying voucher retrieval and offering support contact details, thereby streamlining the process.