"You have an item waiting to be finalized"

The email is intended to prompt SMEs to take necessary actions to finalize their draft items.

It is crucial for maintaining the workflow efficiency and ensuring that all contributions are properly reviewed and processed. By reminding SMEs about their pending tasks, admins aim to keep the item development process on track and avoid delays in the exam creation process.

The email is triggered when one or more of the items submitted by the SME are in draft status or need further editing and have remained in this state for 48 hours. This automated reminder is sent to alert the SME that their contributions require action to move forward in the review process.

Upon receiving this email, the recipient (SME) needs to:

1. Access Certiverse: Click on the provided link to log in to their Certiverse account.
2. Navigate to Dashboard: Once logged in, go to the dashboard.
3. Check Item Status: Under the “My Items” section, identify any items with the following statuses: Draft, Revision, or Rewrite.
4. Finalize and Submit: Select the “Continue” option for the items that need finalization. Complete the necessary edits and submit the items for review.

The email "You have an item waiting to be finalized" is a critical component of the item review process. It ensures that all draft items are addressed in a timely manner, preventing automatic rejection due to inactivity.