Emails to Subject Matter Experts
      Back to home
      1. Administrator Knowledge Base
      2. Automated Email Notifications
      3. Emails to Subject Matter Experts

      "You have feedback waiting for your response"

      The purpose of the email is to notify Subject Matter Experts (SMEs) that their submitted items for the Project Manager exam are now undergoing review.

       
      This email is a critical part of the item review process, ensuring that experts are aware of and can act upon feedback provided by their peers. By keeping SMEs informed, the email helps maintain an efficient workflow and enhances the quality of exam items through iterative review and revision.
      Screen Shot 2024-09-03 at 5.02.48 PM

      The email is triggered when a submitted item undergoes an initial review and feedback from other experts is available. This means that after an SME submits an item for review, it is assessed by peers who provide feedback on its quality, accuracy, and relevance. Once this feedback is compiled, the system automatically generates and sends the email to the SME, notifying them that their item is ready for revision.

      1. Access Certiverse:

        • Click the link or button provided in the email to access the Certiverse platform.

      2. Review Feedback:

        • Log in to your Certiverse dashboard.
        • Navigate to the "My Items" section.
        • Locate the item listed under the “For Revision” status.

      3. Revise and Submit:

        • Select the item and click “Revise” to make necessary edits based on the feedback.
        • Complete the revisions and resubmit the item for further review.

      The email ensures that SMEs are kept informed of the feedback on their submissions, facilitating a continuous improvement cycle. By responding to this email and acting on the feedback, SMEs contribute to the creation of high-quality exam items, enhancing the overall validity and reliability of the exam. This iterative review process, supported by timely notifications, is essential for maintaining the high standards of Certiverse's assessments.