We are pleased to share the latest updates and enhancements implemented in October 2024. Below, you will find a summary of the key features and improvements, categorized by portal for your convenience.
Store Portal
- Give Org Admins Ability to Edit On Demand Booking Expiration
We have updated the permissions for managing organizational settings. Org Admins now have the capability to edit On Demand Booking Expiration settings, enhancing administrative efficiency.
View Video - Adjust Pop-Up for Pending Reservations When Candidate Tries Booking the Same Exam Again
Improved pop-up messages to clarify reservation statuses, reducing candidate confusion.
View Video - Reduce Steps After Booking Exam
Streamlined the booking process by removing the "Confirmation" step, redirecting users directly to their reservation page.
View Video - Configure Store Exams in Multiple Currencies
By October 14, candidates can pay in selected currencies like EUR, GBP, and JPY. All non-USD transactions will be settled in USD.
View Video - Book/Process Store Exams in Multiple Currencies
Pricing and discounts will be displayed and applied in the chosen currency during the booking process.
View Video
Delivery Portal
- Way for Test Taker to Know They Can Expand Exhibit
Introduced a feature for test-takers to easily expand or contract images within test questions.
View Video
Voucher Portal
- All Voucher Programs Visible to Admins When Partner is Chosen During Voucher Purchase
Distinct groups in the Voucher Program dropdown help streamline the purchasing process.
View Video
Exam Management Portal
- Add Form ID to Forms Screen
Improved identification of forms by adding a "Form ID" column. - Ability to Toggle Item Pretest Status After Adding to the Form
Users can now easily toggle the Pretest status of items, preventing accidental changes.
View Video - Automate Adding Sections and Items to a Test Part
Enhanced item organization within exams, aligning with blueprint structures.
View these Videos [Root Topic and Leaf Topic) - Changes to Adding Users to Standard Setting
Streamlined the process for adding participants and notifying them via email.
View Video
Support Portal
- SEB Toggle Is Greyed Out for Org Admins, Only Available for Support for Individual Booking
Extended the ability to disable the SEB toggle to Org Admins and various support roles.
View Video - Accommodation Request Tab
New tab added for verifying accommodation requests and their history.
View Video
Test Centers
- Change Test Center to Test Centers & Events
Renamed for clarity and better navigation. - Test Center UI Clarification
UI adjustments for improved understanding and management of Test Center configurations.
- Change Scheduled Exam Email Reminder Frequency
Offers flexible reminder schedules for upcoming exams. (See here the automated email summary)
Authoring
- Add Standard Setting to Authoring Portal
Improved visibility of pending activities and standard settings for users.
View Video
Reporting
- Automate Clients Billing Summary
Automatic generation of monthly billing reports, reducing manual workload. - Payment Processing Reconciliation Report
New report for reconciling Stripe transactions, improving financial tracking.
Next Steps
We continue to work on further improvements and look forward to sharing more updates in upcoming releases.
Contact Information
For questions or support, please contact our team at support@certiverse.com.